Version 2 is live

Every visitor gets an answer.
You get the ones worth calling.

Text Drift puts an AI front desk on your website, trained on your own business. It answers questions around the clock — and the moment someone is ready to move, it texts you the conversation, the name and the number.

Start your 14-day trial

Shopify · Webflow · Jotform · any site with a script tag

C
Cascade Garage Doors
Typically replies instantly
Hi! Ask me anything about doors, openers, service areas or scheduling.
Get a quote Hours & areas
Write a message…
Messages
Quiet until it matters.
01 — ASK

A real question, at 9:40pm.

Nobody is at the desk. The visitor is on the pricing page with one thing standing between them and a decision.

02 — ANSWER

In your words, not a bot's.

The assistant reads your site and your own notes — services, hours, policies, the things you keep repeating — and answers from those.

03 — RING

Your phone, with the context.

When it turns into a lead you get a text: who they are, how to reach them, and a written summary of what they actually wanted.

Four ways in

Not every visitor wants to chat.

So Text Drift ships four capture types. Different front ends, one inbox, one contact record, the same text to your phone.

The assistant that knows your business

Point it at your website once and it reads the whole thing. Add a plain-text page of the things your site never says out loud — pricing rules, what you don't do, the answer you give forty times a week.

Quick links give people a way in without typing — "Get a quote", "Hours & areas".
Answer always, after hours only, or never — per widget, on your real business hours.
Escalate on your terms — keywords, a turn limit, or the moment the assistant reads intent.

New in v2 — two-way SMS

Text back. The assistant steps aside.

Reply to the alert from your own phone and your words go straight to the visitor. From that moment the AI stands down on that conversation — nothing talking over you — until you tell it to pick back up.

Every outbound message carries a delivery outcome, so a text that never arrived is visible instead of assumed.
Use a number of your own, or the shared one. Both route into the same inbox.
Nothing resumes the assistant on a timer. It waits for you, by design.
Inbox · Dana Whitfield Assistant paused
Actually — can you do Saturday morning?
Saturday works — 9am? I'll bring the opener spec sheet.
SENT FROM YOUR PHONE · DELIVERED
Perfect, see you then.
The assistant is standing down on this thread. Let it answer again

After the lead

A lead is the start of the thread, not the end of it.

Chat, form, booking and webhook captures all land on the same contact — and everything that happens next stays with them.

Contacts that build themselves

Every capture resolves to a person, not a row. Their messages, bookings, addresses and review history sit in one place — including the ones that came in before you finished setting the widget up.

Appointments that remind themselves

Booked against your real hours, confirmed by text, and reminded before the day arrives. Cancellations come back through the same link, so your calendar tells the truth.

Review requests that follow the rules

Text a happy customer a link and they see both doors — leave a Google review, or send private feedback straight to you. No star gate, because routing people by sentiment isn't allowed. You still see which door they took.

One monthly page that explains itself

Connect Google read-only — Search Console, Analytics, Business Profile — and read one page a month: how people found you, how they contacted you, and which of them became customers.

Install

One tag. Or no tag at all.

Your app key is the only thing that changes between sites, and it never changes again after that. Existing embeds keep working exactly as they are.

Install from the App Store. Flip a switch.
01
Add Text Drift from the Shopify App Store. Your account, company and widget are created during install.
02
Turn on the app embed in your theme editor. No snippet to paste, nothing to maintain when you change themes.
03
Billing runs through Shopify on your existing invoice, and one click takes you into the full dashboard without a second password.

Uninstall cleanly at any time — the widget disappears with the app. More on the Shopify app →

We love that our Loan Officers don’t need another app to use this service and that the customer conversation is happening directly in the users text app.
Mike Anderson — Chief Marketing Officer, Intercap Lending

Pricing

Priced on messages, not seats.

Add your whole team either way. Every plan starts with a 14-day free trial.

About 300 messages a month Premium
1005005,000+
StandardYour fit
$29/month
250 messages a month
5 quick links
Alerts to 1 phone number
14-day free trial
Start free
PremiumYour fit
$49/month
500 messages a month
Unlimited quick links
Alerts to 2 phone numbers
14-day free trial
Start free
EnterpriseYour fit
$299/month
Unlimited messages
Unlimited quick links
Alerts to up to 10 numbers
14-day free trial
Talk to us

Something in between? Custom plans sit at 1,000 and unlimited messages — talk to us. Full pricing details →

Put it on your site tonight.

Paste one tag, point it at your website, and let it read. The next visitor with a question gets an answer — and you find out about the ones who matter.

Start your 14-day trial