No per-seat pricing — add your whole team on any plan. Every plan starts with a 14-day free trial, and you can move between them whenever your volume changes.
Something in between? Custom plans sit at 1,000 and unlimited messages — talk to us.
In every plan, including the trial
All four widget types
Chat, form, booking, and your own Webflow or Jotform form.
Unlimited team members
Nobody is billed per seat. Add whoever needs the inbox.
Contacts & appointments
The CRM side is not an upsell — it comes with the widget.
Two-way SMS
Reply from your own phone; the assistant stands down.
Review requests
Text a customer a compliant Google review link.
Spam scoring
Junk submissions are flagged before they reach your phone.
Google reporting
Read-only Search Console, Analytics and Business Profile.
Shopify app
Same plans, billed on your Shopify invoice instead.
What counts as a message?
Only what happens inside the widget. The alerts to your phone, your replies, reminders and review requests are not metered against your plan.
Counts: each message a visitor sends in the widget, and each one the assistant sends back.
Doesn't count: the lead alert texted to you, or anything you send back from your phone.
Doesn't count: form submissions, bookings, appointment reminders or review requests.
Every conversation is also capped at 20 exchanges, so a single visitor can never drain a month.
Questions people actually ask
Yes. One account can hold several businesses, each with its own widgets, phone numbers, knowledge base and inbox — you switch between them from the sidebar. Your message allowance is shared across all of them.
Your dashboard shows a usage indicator well before you get there, and upgrading takes effect immediately — the new limit applies the moment you switch. [CONFIRM WHAT THE WIDGET DOES AT THE CAP: falls back to the contact form, or keeps answering?]
No. Lead alerts go out from a Text Drift number with nothing for you to set up. If you want a dedicated number of your own — so customers can text you back on a number that is yours — we can assign one. [CONFIRM WHETHER A DEDICATED NUMBER COSTS EXTRA.]
Same plans, same prices — the charge just appears on your Shopify invoice instead of a separate card, approved once inside your Shopify admin. Uninstalling the app ends the subscription with it.
No. Your existing embed code keeps working exactly as it is — the app key in it never changes, and there is nothing to re-paste. Your account, your history and your subscription carried over to version 2 untouched.
Try it for two weeks.
Long enough to see whether the assistant answers your questions properly — and whether the leads it sends you are worth the call.
